Careers

Currently Hiring for the Following Position:

CUSTOMER SUPPORT SPECIALIST **WILL TRAIN**

LocusUSA is a high technology company located in West Melbourne, Florida. Our company is a leader in applying radio technology in new and innovative ways designed to protect law enforcement officers, public safety, public service, and military personnel in communities in the United States and Canada.

We are looking for an energetic and friendly customer support specialist (full-time) with knowledge in the areas of RF technology/two-way radio communications that can support our customers and grow our business in the United States.

JOB RESPONSIBILITIES:

  • Prospect and cultivate new and exciting business relationships, gauging each customer’s needs and recommending solutions to meet those needs
  • Attends industry conferences and user group meetings
  • Excellent interpersonal and strong presentation skills
  • Conducts customer training program for new product users
  • Follow up with the customer after the sale to ensure customer satisfaction
  • Maintains a strong relationship with the existing as well as new customers

QUALIFICATIONS:

  • 2-year associate’s (preferred)
    Military specialties in electrical engineering or communications are encouraged to apply.
  • Understanding the fundamentals of UI (User Interface)
  • Must have strong knowledge of radio frequency (RF) Systems (transmitters, receivers, & antenna networks).
  • Excellent problem-solving, interpersonal, organization and negotiation skills
  • Ability to perform quality sales presentations to customers in person or by telephone
  • Proven prospecting, follow-up, and consultative selling abilities
  • Strong verbal and written communication skills
  • Ability to use a PC, various MS software applications such as Outlook, Word, Excel, PowerPoint and other various software applications used as required
  • Conducts business with an exceptional standard of ethics
  • Some travel is required
  • Stays current on best practices and industry standards

EXPERIENCE:

  • Radio Frequency (RF) maintenance: 2 years (preferred)
  • Land Mobile Radio (LMR): 2 years (preferred)

SALARY & BENEFITS:

  • $40,000 – $48,000 (based on previous experience)
  • Benefits: Medical, Dental, Vision, and 401K / Sick and Vacation Time /  (7) Paid Holidays

As an employee of LocusUSA, you will become part of a dynamic organization which values quality, leadership, teamwork, honesty, and openness as a way of life in conducting our business.

How to apply:
Qualified candidates must submit a cover letter and resume with salary history to hr@locususa.com. Only the most qualified candidates will be contacted.

LocusUSA will conduct a background check on all qualified applicants to determine their eligibility for employment.

LocusUSA provides equal opportunity in employment for all qualified persons and prohibits discrimination in employment on the basis of race, color, religion, creed, sex, sexual orientation, pregnancy and pregnancy-related conditions, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, genetic information, military service, or other protected status.