Frequently Asked Questions About DiagnostX

What is DiagnostX?
DiagnostX is a novel over-the-air radio waveform analyzer that monitors the performance of the radios in the system to determine whether individual radios are functioning properly and meeting FCC performance requirements. It is non-intrusive to the radio network and analyzes radios without user intervention.

What are the benefits of using DiagnostX?
Studies show that 70% to 80% of radios brought in for annual or preventive maintenance is found to be operating within specifications (NFF). The ability DiagnostX has to identify out of specifications radios over-the-air translates into significant savings, and it allows for the proper working radios to stay out in the field where they are needed most.

Who is using DiagnostX?
Public safety agencies from Alaska to Florida, from New York to Arizona have deployed DiagnostX to increase efficiency, cut costs and improve radio service.

What systems do I need to use DiagnostX?
DiagnostX functions with the following frequency bands: 900, 800, 700, UHF, VHF: and with the following protocols: P25 Trunked & P25 Conventional, Legacy, TRBO, DMR, and NXDN

What is involved with installation?
The DiagnostX device is connected to an antenna, such as the Rx antenna at the multi-coupler, and to a standard AC power source. No other connection is needed.

How is data collected?
DiagnostX monitors the radio’s inbound control channel messages to make an intelligent measurement of the waveform. A minimum of 12 transmissions will be collected to determine if there is a radio performance issue.

Is training provided?
Training is available remotely or onsite.

What if a site/system has multiple bands?
DiagnostX has several models available for your specific needs, including multiple frequency bands and multiple protocols. Contact for more information or to place an order.