OVER-THE-AIR RADIO WAVEFORM ANALYZER

  • Executive Summary
  • Benefits
  • Features and Reports
  • DX Series
  • NX Series
  • SX Series
  • AFC Meter
  • Specials
  • GSA Schedule

WHAT DOES RADIO DIAGNOSTX DO?

  • Monitors and measures all radios on a network over-the-air in real-time, all the time
  • Proactively helps you manage all of your radios on your land mobile radio (LMR) network
  • Multiple receivers may be networked to provide system-wide coverage.
  • It is efficient. Saves time and money
  • Improves personnel’s safety by ensuring all emergency responders can hear and be heard
  • Eliminates the need to bring all your radios to the shop for testing and service

WHAT ARE THE COST-SAVINGS?

  • Most radios do not need repair. Empirical studies show that approximately 80% of radios brought in for preventive maintenance are found to be no-trouble-found (NTF)
  • With fewer radios to service, technicians can be more productive
  • With DiagnostX™ only problem radios are brought in for service while properly aligned radios can remain in the field where they are needed most
  • It effectively eliminates the need to schedule annual maintenance on every radio

HOW DOES IT IMPROVE CUSTOMER SERVICE?

  • Proactively prioritize the scheduling of radio maintenance
  • Helps ensure clear communication and easy maintenance
  • Improves user confidence that their radios will work properly

View the Urgent Communication article about DiagnostX

Helps Radio Network Managers Identify and Solve Communications Issues

  • Determines whether communications problems are on the subscriber radios or on the network
  • Evaluates every radio on the system, 24/7/365, without user intervention
  • Identifies both problem radios, and properly functioning radios
  • Provides detailed reports for each radio in real time
  • Enables management to proactively contact agencies or individuals to schedule service

Cuts Costs and Man-hours

  • Reduces the number of radios scheduled for service by as much as 80%
  • Can cut costs by 50% or more depending on number of units (based on a 30% failure rate)
  • Frees technicians to focus on system issues that need attention
  • Keeps properly working radios and personnel out in the field where they are needed
  • Cuts down on the number of after-hours call outs

Supports Management Efforts to Evaluate and Improve Operations

  • Allows managers to measure and evaluate the quality of communications across various departments, agencies or groups
  • Is non-intrusive to the network and operates over long range (5+ mile radius for 3W portables)
  • Generates reports that can be shared inter-departmentally
  • Data obtained can be used in planning and budgeting
  • “Real-time” reports ensure radios are operationally ready
  • Verifies FCC narrowband performance

OTA RADIO WAVEFORM ANALYZER

DiagnostX is a patented technology comprised of proprietary software running on customized hardware that measures alignment parameters of the received waveform of portable and mobile radios over the air (OTA) in real time while the radios are in normal use in the field. It is the only solution of its kind in the market.

DX AND SX SERIES FEATURES

  • Monitors the Base Station Receive Control Channel (Inbound)
  • Installs at existing RF sites
  • Portability allows it to be moved to multiple sites if required for additional area coverage
  • Can be networked with multiple NX receivers to provide system wide coverage with real time field performance analysis of the radios, stored in a single database
  • Stand-alone and autonomous, DiagnostX is non-intrusive and has no impact on the radio network
  • Available Protocols: P25 Trunked, P25 Conventional, Motorola SmartNet / SmartZone, EDACS, NXDN, TRBO and DMR
  • Available Frequency Bands: VHF, UHF 380-430, 450-470, 470-512, 700, 800, 900. (Other frequency bands are possible)

DIAGNOSTX VIEWER (DV)

Features

  • Color coded to show status at a glance
  • Search box to locate a radio by ID
  • Columns sort ascending or descending order
  • Displays total number of radios in the database
  • Displays active base station receive frequency
  • Tabs for individual categories (“Failed,” “Passed,” “Live Transmissions,” etc.) or for “All” radios in one comprehensive view (shown above)

Reports

Features

  • System status reports: Total radios pie chart and Reason Failed bar graph
  • Detailed data reports are export capable to Excel as a CSV file
  • Detailed data reports are export capable to a network printer

Waveform Visualization

Features:

  • Time domain waveform captures display
  • Frequency domain waveform captures display over appropriate FCC Mask

INTRODUCING THE DX-2002 SERIES

The DX-2002 series DiagnostX Over-The-Air (OTA) Waveform Analyzer identifies, analyzes and verifies the alignment and field performance of any portable or mobile radio in a network 24/7 without user interaction while the radios are operational and deployed in the field. The DX Series is sold to local, state and federal government customers with a onetime license fee, granting a not-for-profit perpetual license to the government user according to the terms of the EULA.

The new DX-2002 series has a 2U form factor. It is half the height and 40% lighter than the DX-1000 series. Along with upgraded hardware, the DX-2002 has a new friendlier user interface and reporting capabilities including system status reports and waveform visualization. It may serve as a master unit with up to three NX-200 Remote Receivers networked together providing system wide coverage. All results come back to the DX unit and are presented in one consolidated view in the DiagnostX Viewer (DV) console.

SITE CONFIGURATION, THRESHOLDS

Features:

  • Automatically calculates RX Path Gain or Loss at the multicoupler at the receive antenna site
  • User defined thresholds
  • Settings are changeable on the ‘fly’
  • ‘Manual’ or ‘Auto Repair’ data entry after radio alignment

CONTROL CHANNELS

Features:

  • Manual or Auto population of RX and TX frequencies pairs
  • Manual or Auto detection of radio network active Control Channel
  • Auto detection of radio network Control Channel rollover

DX-2002 SERIES MODELS

  • DX-2002a – Single protocol / Single frequency band MSRP $54,900
  • DX-2002b – Single protocol / Dual frequency band MSRP $57,900
  • DX-2002c – Dual protocol / Single frequency band MSRP $69,500
  • DX-2002d – Dual protocol / Dual frequency band MSRP $72,500

(For the DX-1000 Series please see the LEGACY MODELS tab)

DIAGNOSTX DX-2002 SERIES SPECIFICATIONS

  • Power Requirement:  Single AC universal power supply: 100V – 240V, 50Hz -60 Hz, 1.0 AMP Nominal.
  • Rear Panel Antenna Connection:  SMA-Type connector.
  • Operating Temperature:  0-50 degrees Celsius ambient.
  • Ethernet:  10/100/1000 RJ45
  • Encryption:  AES
  • Dimensions:  3.5” H, 17” W, 19” D
  • Weight:  ~27 lbs.
  • Construction:  Sheet Metal covered by flat black matte finish
  • Rack Mounting:  19” Rack

INTRODUCING THE DIAGNOSTX NX-200 SERIES

EXTENDS THE DIAGNOSTX COVERAGE OF YOUR RADIO SYSTEM

99 Days of Summer Special Offers between Memorial Day and Labor Day!

Includes:  One-year free extended warranty with purchase of NX-200
(*Not applicable to trade-in program)

LocusUSA is now shipping the new DiagnostX NX-200 series of remote receivers designed to extend the DiagnostX coverage of your radio system at a reduced cost. In the past, many agencies have moved their DiagnostX unit periodically from site to site in order to cover their entire system.

Others have licensed multiple DiagnostX units to set up a networked configuration to ensure continuous system-wide coverage. Now it is possible to use the smaller, more economical NX-200 to achieve the same result.

Up to three NX-200 Remote Receivers may be added to a single DX-2002 unit. All results are forwarded across your Ethernet WAN back to the DX-2002 unit and presented in a single consolidated view. Data transfer rate per transmission sent is 104 kilobits (kb) when the waveform is included. By excluding the waveform the transfer rate is only 1.6 kb. Both the DX-2002 and the NX-200 function as receivers on the network.

The MX-3000 DiagnostX server is designed to accommodate the requirements of larger systems. Utilizing more robust hardware with higher performance processors, the MX-3000 server will handle twenty or more NX-200 units connecting simultaneously (depending on available WAN bandwidth). The MX-3000 does not function as a receiver; it gathers the data from the remote NX-200 units and combines the results in a single view in the DiagnostX Viewer (DV) console.

NX-200 SERIES MODELS

  • NX-200 – Single protocol / Single frequency band MSRP $38,900
  • NX-200b – Single protocol / Dual frequency band MSRP $40,900
  • NX-200c – Dual protocol / Single frequency band MSRP $50,900
  • NX-200d – Dual protocol / Dual frequency band $52,900

NX-200 SERIES SPECIFICATIONS

  • Power Requirement:  Single AC universal power supply: 100V – 240V, 50Hz -60 Hz, 1.0 AMP Nominal.
  • Rear Panel Antenna Connection:  SMA-Type connector.
  • Operating Temperature:  0-50 degrees Celsius ambient.
  • Ethernet:  10/100/1000 RJ45
  • Encryption:  AES
  • Dimensions:  1.75” H, 17” W, 13.75” D
  • Weight:  ~16 lbs.
  • Construction:  Sheet Metal covered by flat black matte finish
  • Rack Mounting:  19” Rack

INTRODUCING THE SX-2500 SERIES

FOR THE RADIO SERVICE PROVIDER

The new SX-2500 series utilizes the same 2U chassis  and the same updated user interface of the DX series, with the improved reporting capabilities; system status reports and waveform visualization.

The SX-2500 series uniquely offers the innovative AFC Meter (described below), and is sold as an annual, renewable, for profit license. The licensed user may utilize the technology to resell DiagnostX as a service or as the basis for radio service products and programs.

SX-2500 SERIES MODELS

AFC METER (EXCLUSIVE TO SX SERIES)

New to DiagnostX is the AFC Meter – an innovative measurement that detects OTA the ‘percentage of AFC applied’ to the radio while it is deployed in the field. This feature allows the service provider to identify and sell proactive maintenance on specific radios. Identifying problem radios and enabling proactive maintenance will ensure better system performance and a more satisfying experience for all users. For example, in this AFC Meter report, Radio ID 13073 shows that AFC is fully deployed at 100%. This radio is at risk of failing and is in need of service. However, it shows as passing (green in column one) because AFC brings it within the acceptable threshold.

DIAGNOSTX SX-2500 SERIES SPECIFICATIONS

  • Power Requirement:  Single AC universal power supply: 100V – 240V, 50Hz -60 Hz, 1.0 AMP Nominal.
  • Rear Panel Antenna Connection:  SMA-Type connector.
  • Operating Temperature:  0-50 degrees Celsius ambient.
  • Ethernet:  10/100/1000 RJ45
  • Encryption:  AES
  • Dimensions:  3.5” H, 17” W, 19” D
  • Weight:  ~27 lbs.
  • Construction:  Sheet Metal covered by flat black matte finish
  • Rack Mounting:  19” Rack

AFC METER

DIAGNOSTX AFC METER PRODUCT INFORMATION

Most LMR radios incorporate an embedded technology that aids the radio in adjusting frequency misalignment or frequency error. This temporary correction is known as Automatic Frequency Control (AFC) or Automatic Fine Tuning (AFT).

LocusUSA has developed a patent-pending technology to determine how much AFC correction is being applied to a subscriber radio in real time while the radio is deployed in the field. The DiagnostX™ AFC Meter measures the temporary AFC adjustment by capturing and analyzing all control channel transmissions from the radio.

TECHNICAL BACKGROUND

Radios have their own oscillator sources which drift over time. These crystals are directly impacted by the voltages applied to them which make them resonate. These controlling voltages are affected by aging of electronics, battery power, temperature, environment and mounting conditions. The effect of these variables can be seen in the drift or detuning of oscillators which contributes to the degradation of communication devices. This is where AFC is useful because it can temporarily control and correct the oscillator drift of the radio until it is turned off. AFC attempts to correct for these variables, within limits, masking a hidden problem until total communication failure occurs.

BENEFITS

DiagnostX provides an evaluation of the radio based on specific metrics including Frequency Error. Sometimes a radio will show as being within spec according to pre-set DiagnostX thresholds. The DiagnostX AFC Meter will display what percentage of AFC is being engaged. This means that there is a temporary correction of Frequency Error of up to 1000 or 1500 Hz depending on the manufacturer. A radio that is extensively misaligned will experience issues connecting to the system. As the radio continues to drift further out of alignment AFC will no longer engage resulting in a hard failure. A radio like this, even while temporarily appearing to be within spec, is a definite candidate for maintenance. The DiagnostX AFC Meter, the only tool available for identifying such radios, provides a report of the percentage of AFC engaged on all measured subscribers, listed by Radio ID. The DiagnostX AFC Meter is an add-on feature to the DX-2002 series.

 ABOUT THE DX-2002 SERIES

The DX-2002 DiagnostX over-the-air (OTA) radio analyzer identifies, verifies and analyzes the alignment and field performance of all portable and mobile radios in a network 24/7 without user interaction while the radios are operational and deployed in the field.

Certified Refurbished DIAGNOSTX Models

LocusUSA has several refurbished DX-1000 DiagnostX Over-The-Air (OTA) Radio Analyzers available for purchase. These units, priced under $30,000, have been factory certified and come with a one-year manufacturer warranty. You can purchase with confidence that you will have the same level of support as the new DX-2002 Series while saving significantly off the price of the new system. Multiple DX-1000c units may be networked together for expanded system-wide coverage.  Please contact us for a quote on specific DX-1000 series models.

Jim Zaleta, Sales Manager
321-727-3077
jzaleta@locususa.com

DX-1000 SERIES FEATURES

  • Monitors the Inbound Control Channel (Uplink), capturing and measuring P25 Conventional and Trunked, SmartNet/SmartZone, EDACS, DMR Portable and Mobile radios.
  • Metrics P25 Systems: Frequency Error, Symbol Frequency Error 600, Symbol Frequency Error 1800, Modulation Fidelity, Maximum Frequency Deviation and BER.
  • Metrics Legacy Systems: Frequency Error, Frequency Deviation, Frequency Error Variation and Modulation Fidelity.
  • Installs at existing RF sites or Mobile Command Center: Connects to the RX Antenna multi-coupler or to its own antenna.
  • Multiple DX-1000 series units can be networked to provide expanded coverage with real time field performance of the radios stored in a single database.  IP connectivity required.
  • Aids in the discovery of intermittent radio performance, evaluates the radio’s access to the system and resolves radio versus network issues.
  • Stand-alone, non-intrusive and has no impact on the radio network.
  • Portability allows it to be moved to multiple sites if required for additional area coverage.
  • DiagnostX Viewer (DV), can be installed on any computer on the network and continuously produces reports based on user defined thresholds on all types of radio status while they are operating in the field:
    • Failed Evaluation
    • Passed Evaluation
    • Not Enough Transmissions to Evaluate
    • Transmissions Too Weak to Evaluate
    • Never Received

DX-1000 SERIES SPECIFICATIONS

  • Power Requirement: Single universal AC power supply rated: 100V – 240V, 50 Hz – 60 Hz 1.0 AMP Nominal.
  • Rear Panel Antenna Connection: SMA-Type connector
  • Operating Temperature: 0 degrees to 50 degrees Celsius ambient
  • Communications Link: RJ45 Standard
  • Dimensions: Height ~7”, Width ~17”, Depth ~19”
  • Weight: Approximately ~44 pounds
  • Construction: Sheet Metal covered by flat panel black matte finish
  • Rack Mounting: Standard 19” Rack

GSA SCHEDULE (GS-35F-268BA)

Please follow this link to the GSA website for the contract.

DiagnostX (Patent Nos. 8,565,096; 8,600,371; 8,825,042; 8,948,022; other patents pending) is the only system that can assess the health of a radio, over-the-air in real time, 24/7. No more surprises. No time or expense wasted on healthy radios.

This “first-of-its-kind” technology uses the airwaves to determine a problem before it becomes an emergency by capturing and assessing a radio’s transmitting waveform. Bench techs can immediately scan and evaluate radios without bringing them into the shop. Faulty radios come in for maintenance, healthy radios stay in the field.

Part Number Description MSRP GSA Price
DX-2002a DiagnostX Over-the-Air Waveform Analyzer, Single Protocol, Single Frequency Band. Includes monitoring antenna, multi-coupler cable, and one year limited warranty/support on hardware and software. Must specify protocol and frequency band at time of order. Includes not-for-profit perpetual license for the life of the hardware. $54,900.00 View GSA Price
DX-2002b DiagnostX Over-the-Air Waveform Analyzer, Single Protocol/Dual Frequency Band. Includes antenna, multi-coupler cable, and one year limited warranty/support on hardware and software. Must specify protocol and frequency bands at time of order. Includes not-for-profit perpetual license for the life of the hardware. $57,900.00 View GSA Price
DX-2002c DiagnostX Over-the-Air Waveform Analyzer, Dual Protocol/Single Frequency Band. Includes antenna, multi-coupler cable, and one year limited warranty/support on hardware and software. Must specify protocols and frequency band at time of order. Includes not-for-profit perpetual license for the life of the hardware. $69,500.00 View GSA Price
DX-2002d DiagnostX Over-the-Air Waveform Analyzer, Dual Protocol/Dual Frequency Band. Includes antenna, multi-coupler cable, and one year limited warranty/support on hardware and software. Must specify protocols and frequency bands at time of order. Includes not-for-profit perpetual license for the life of the hardware. $72,500.00 View GSA Price
DX-P25-UPG Upgrade DiagnostX unit from original shipped protocol to P25. $19,900.00 View GSA Price
DX-EXWTY The Extended Warranty covers any hardware, software or firmware defects that arise during the warranty period. Additionally, the Extended Warranty entitles the customer to software updates released during the warranty term. $4,900.00 View GSA Price
DX-3Y/P25UPG DiagnostX: adds three year Extended Warranty to a legacy protocol unit and includes P25 upgrade when needed during the coverage period. Must be purchased prior to the expiration of the Manufacturer’s Warranty period. $14,700.00 View GSA Price
NX-200 DiagnostX Remote Receiver. Requires a DX-2002 model to pair with. Must match protocol and frequency band. Includes one year limited warranty/support on hardware and software. $38,900.00 View GSA Price
NX-EXWTY NX Remote Receiver Extended Warrany covers any hardware or software defects that arise during the warranty period. $2,900.00 View GSA Price
DX-CASE Transportable wheeled Pelican® case. $499.00 View GSA Price

To obtain service under this warranty, you must first contact LocusUSA customer service at Email: support@locususa.com or 321-727-3077 to obtain a Returned Material Authorization (RMA) number. You will then need to return the product to LocusUSA. During the Warranty period, any postage, insurance or shipping costs incurred in sending the product to LocusUSA for service are our responsibility. LocusUSA will also incur the costs of sending the product back to the customer. Should you have any questions concerning this Agreement, or if you desire to contact LocusUSA for any reason, please contact:

LocusUSA
4300 Fortune Place Suite A
Melbourne, Florida 32904
Phone: 321-727-3077
E-mail: support@locususa.com

For more information, or to place orders:

Contact Us or Request Demo

You can read about other agencies and municipalities who are currently using DiagnostX by reviewing the News and Information (blog) section of our website.

GSA Schedule Number: GS-35F-268BA
DUNS #: 96-242-5224
Tax ID: 27-0897115
Cage Code: 60FR2

WHERE CAN I GET MORE INFORMATION?

By viewing the Product Literature, or for more information and to place orders:

Contact Us or Request Demo